Cancellation Policy
Cancellation Policy – Fixora Appliance Repair

To ensure efficient scheduling and timely service for all customers, we require adequate notice for appointment cancellations.
Cancellation Notice Requirements
Appointments must be cancelled at least 24 hours before the scheduled service time.
How to Cancel an Appointment
During Business Hours
Please contact our office directly at:
Phone: 647-693-1866
Cancellations must be confirmed with a live team member.
After Business Hours
We do not process appointment cancellations outside of regular business hours.
Please do not leave a voicemail for cancellation requests, as voicemails regarding cancellations are not monitored after hours.
For any changes or cancellations, you must contact us during regular business hours.
Same-Day Appointments
For same-day bookings, cancellations must be made at least 4 hours before the scheduled appointment time.
Missed Appointments & Late Cancellations
If cancellation guidelines are not followed, a service call fee will apply:
-
Electrical Appliances: $99 + HST
-
Gas Appliances: $149 + HST
Payment for missed or late cancellations must be made within 24 hours of the original appointment time.
Business Hours for Cancellations
Regular cancellation hours:
Monday to Sunday: 7:00 AM – 9:00 PM
Business hours may vary on holidays or due to operational adjustments.
Need Assistance?
For questions or support regarding your appointment, please contact:
Fixora Appliance Repair
📞 647-693-1866
We appreciate your cooperation and understanding.
